Stylist In Training
Employment Type: Full-Time
The Beautiful Group is the largest owner and operator of luxury salons and spas in the world. We are based in Beverly Hills, California and operate over 600 locations throughout North America and Europe including Regis Salons, MasterCuts, Supercuts UK, Carlton Hair, Hennessy and others. Providing a luxurious experience everyday is our passion - giving our guests confidence to take on the world.Overview: A stylist-in-training is a temporary 90-day position designed to identify top talent and integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. They will gain valuable insight from top, innovative stylists in the industry. The stylist-in-training must receive their license and apply for the stylist position to be considered for promotion.More specifically, the stylist-in-training's duties include:* Market and grow the business* Observe other stylists/managers at work and ask relevant questions* Model the way for other stylists and set the pace* Provide exceptional customer service* Promote and sell services and retail products* Answer telephones, stock and dust shelves, and sweep hair* Complete all other duties as assigned by managerTo be considered for the promotion, the stylist-in-training must:* Possess a valid appropriate license in his/her applicable state of employment* Have the ability to perform the duties of the license requirements that their state allows, including, but not limited to: cutting, styling, coloring, providing wax treatments, and washing/perming hair with or without an accommodation* Has demonstrated an ability to uphold the highest clientele standards, develop relationships to ensure repeat visits, and acted as a team player within the salon.Responsibilities* Ability to follow direction from the salon manager and stay on track with communicated expectations* Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer's image and/or contribute to the customer's satisfaction with services performed* Clearly convey a complete understanding of pricing for available services* Responsible for sales to walk-in retail customers* Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary* Estimate wait times for scheduled and unscheduled appointments* Answer the telephone promptly and professionally* Handle general complaints and refer customer service issues to the manager* Follow weekly salon schedules as directed by Salon Manager* Correctly charge for services rendered and products purchased, including proper discounting according to Company policy* Safeguard company assets by adhering to company policies and procedures* Answering telephones, stocking shelves, sweeping hair and other duties as assigned by manager* Communicate effectively with management, customers and co-workers in a professional and courteous manner* Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety* Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management* Adhere to all corporate policies, procedures and work rules* Handle all POS transactions including opening and closing the registerQualifications:* Must graduate from an accredited cosmetology school and obtain the necessary license(s) to perform salon services within or before 90 days of hire-date* Ability to work in a dynamic salon environment* Good time management skills, good judgment, and the ability to multi-task* Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management* Computer knowledge including but not limited to point-of- sale systems and data entry* Ability to work a flexible schedule including nights and weekendsPhysical Requirements:* Standing for sustained periods of time* Frequent lifting up to 10 pounds, occasionally up to 25 pounds* Continuous repetitive movement with fingers, hands, wrists and arms* Continuous grasping and reaching, often above shoulder level* Ability to be exposed to various chemicals and fragrances used in performing services* Ability to observe guest's hair, including close vision, color vision and ability to adjust focus* Ability to communicate with guest regarding services offered and requested and the guest's needs and wantsThe Beautiful Group is an equal opportunity employer and is committed to creating a diverse, multicultural and inclusive environment. All qualified applicants will receive consideration for employment regardless of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, disability, age, veteran status, and other protected status as required by applicable law.
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